Course curriculum

  • 1

    Sales Skills: Introduction

    • Introduction
  • 2

    Sales Skills: Rapport & Active Listening

    • Rapport & Active Listening
  • 3

    Sales Skills: Feature, Function & Benefit

    • Feature, Function & Benefit
  • 4

    Sales Skills: Asking Questions to Assess Needs

    • Asking Questions to Assess Needs
  • 5

    Sales Skills: Building Value & Positioning the Offer

    • Building Value & Positioning the Offer
  • 6

    Sales Skills: Call to Action

    • Call to Action
  • 7

    Sales Skills: Objection Handling

    • Objection Handling
  • 8

    Sales Skills: Recap & Close

    • Recap & Close
  • 9

    Sales Skills: Take-Away Guide

    • Sales Skills Take-Away Guide